2019 Awards

Apprentices are the talent that will drive Wales transport sector forward in years to come. Companies that invest in them are not only supporting the sector, but employment in Wales too. Do you have an apprentice who has truly shone and stood above the rest achieving success and demonstrating unrivalled commitment and initiative?

Judges want to know why your apprentice is the best and why they deserve to win this award.

Wales is home to some of the most pioneering and industrious bus operators in the UK. Together they carry out more than 100 million passenger journeys every year helping thousands of commuters get to the places they need to be.

The Bus Operator of the Year Award celebrates their outstanding work and judges are looking for bus operators that have achieved customer growth and satisfaction through the development of a bus network built upon innovation and excellence.

Delivering exceptional customer care is what enables businesses to grow and build reputations to last a life-time. Achieving that exemplary level of customer satisfaction requires meticulous levels of preparation and execution, delivering a package that engages and supports customers so they feel truly valued.

Welsh businesses know how to put their customers first and judges want to hear how yours has gone that extra mile to do so.

Often the unsung heroes, drivers are multi-skilled individuals who are the essential component of any transport organisation. From LGVs to buses, they are skilled, committed and customer focused.

Judges are looking for those who have shone even more brightly for the company they work for and raised the bar for other drivers to try and reach.

Technology is helping companies in the transport sector improve how they operate, grow their businesses and serve their customers.

Judges are looking for a project that uses the latest technology (whether in vehicles, components, infrastructures or IT) to drive innovation in the way a company operates and that has delivered a solution to enhancing the way you engage your services or customers.

Wales is proud to boast some of the country’s finest fleets, both small and large, that collectively demonstrate the meticulous preparation and investment that goes into developing a fleet of vehicles that delivers success.

Judges are looking for fleets of 5 or more vehicles that operationally are maintained and run with unwavering precision and that focus on their responsibilities for a greener future, whilst visually looking modern and engaging.

From haulage to logistics, large goods vehicles are paramount to our economy and the driving force behind the success of many industries.

Judges are looking for LGV operators (fleets of five or more above 7.5 tonnes) that have achieved outstanding success in their standards of performance. This involves every facet of a company from its staff training programmes and infrastructures to its productivity, quality of fleet and levels of customer excellence.

Does your livery stand-out as being modern, stylish and engaging; a brand that stands above the rest and sells your company at its very best? Wales leads the way when it comes to liveries that promote innovative company images that in turn support a positive perception of the transport industry.

Judges are particularly interested in liveries that achieve this tone with effective designs and messaging.

County and City Councils play a huge part in ensuring that local infrastructures and transport services are kept updated. This award is open to all Welsh Councils.

Judges are looking for Councils to demonstrate development and improvement across a variety of transport policy areas.

Transport operators in Wales are setting new standards for reducing their carbon footprints and challenging global warming by cutting emissions of carbon dioxide in ways that do not cost their customers or affect the services they provide to them.

Judges are looking for companies that have made significant progress in reducing their carbon emissions either by improving the efficiency of their operations and/or by investing in new technologies or alternative fuels.

This award recognises the outstanding performance of a person/organisation that has consistently delivered excellent services to the transport sector such as; IT Support, marketing, business development, financial services etc.

The judges are looking for candidates to show how they have consistently delivered innovative and client focused services to enhance their client offerings.

This award is open to all transport operators (LGV, van, bus etc.) and recognises companies who have set a new precedent for excellence in their fleets, operations and levels of customer service and delivery.

Judges are looking for transport operators that are the complete package; those that have built exemplary reputations through their investments in staff, technology, training, infrastructures and their fleet to mould a business that inspires others and drives success.

This award is open to all teams who are part of a transport or logistics operation.

Judges are looking for a team that demonstrates exceptional team work in being able to deliver a major project on time and to a budget or consistently over-achieving in their field of operation.