2020 Award Categories

  • Apprentice
    of the Year

    Apprentices are the talent that will drive Wales transport sector forward in years to come. Companies that invest in them are not only supporting the sector, but employment in Wales too. Do you have an apprentice who has truly shone above the rest, achieving success and demonstrating unrivalled commitment and initiative?

    Judges want to know why your apprentice is the best and why they deserve to win this award.

  • Coach Operator
    of the Year

    The Coach Operator of the Year award will recognise those organisations that demonstrate a dedication to maintaining excellent customer service through attributes such as; ensuring customer safety and investing in their fleets and staff to maintain high operational and engineering standards.

    The Coach Operator of the Year award is aim to those organisations that run operations such as, but not limited to, school trips, business hire, day trips & tours, private hire and more. Judges are looking for coach operators that are committed to helping the environment and keeping the quality of their services high to aid in the business growth and success.

  • Community Transport Award

    Community transport is about providing flexible and accessible community-led solutions in response to unmet local transport needs.

    The Community Transport Award will recognise those organisations that go above and beyond in their communities to create a better, safer and more inclusive transport experience for those that find conventional transport a challenge, be that due to old age, disability or isolation.

  • Customer Care Award

    Delivering exceptional customer care is what enables businesses to grow and build reputations to last a life-time. Achieving that exemplary level of customer satisfaction requires meticulous levels of preparation and execution, delivering a package that engages and supports customers so they feel truly valued.

    Welsh businesses know how to put their customers first and judges want to hear how yours has gone that extra mile to do so.

  • Excellence in Technology and Innovation Award

    Technology is helping companies in the transport sector improve how they operate, grow their businesses and serve their customers.

    Judges are looking for a project that uses the latest technology (whether in vehicles, components, infrastructures or IT) to drive innovation in the way a company operates and that has delivered a solution to enhancing the way you engage your services or customers.

  • Haulier
    of the Year

    From haulage to logistics, large goods vehicles are paramount to our economy and the driving force behind the success of many industries.

    Judges are looking for LGV operators (fleets of five or more above 7.5 tonnes) that have achieved outstanding success in their standards of performance. This involves every facet of a company from its staff training programmes and infrastructures to its productivity, quality of fleet and levels of customer excellence.

  • Large Fleet (11 + Vehicles)
    of the Year

    Wales is proud to boast some of the country’s finest fleets, both small and large, that collectively demonstrate the meticulous preparation and investment that goes into developing a fleet of vehicles that delivers success.

    Judges are looking for fleets consisting of 11+ vehicles that operationally are maintained and run with unwavering precision and that focus on their responsibilities for a greener future, whilst visually looking modern and engaging.

  • Services to the Transport Industry Award

    This award recognises the outstanding performance of a person/organisation that has consistently delivered excellent services to the transport sector such as; IT Support, marketing, business development, financial services etc.

    The judges are looking for candidates to show how they have consistently delivered innovative and client focused services to enhance their client offerings.

  • Small Fleet (5-10 Vehicles)
    of the Year

    Wales is proud to boast some of the country’s finest fleets that collectively demonstrate the meticulous preparation and investment that goes into developing a fleet of vehicles that delivers success.

    Judges are looking for fleets consisting of 5-10 vehicles that operationally are maintained and run with unwavering precision and that focus on their responsibilities for a greener future, whilst visually looking modern and engaging.

  • Transport Team
    of the Year

    This award is open to all teams who are part of a transport or logistics operation.

    Judges are looking for a team that demonstrates exceptional team work in being able to deliver a major project on time and to a budget or consistently over-achieving in their field of operation.

  • Women in Transport

    The transport industry not only in Wales but nationwide is predominately male dominated. This award aims to recognise women within the Welsh transport industry, no matter what their role within the organisation.

    This award will be presented to a woman who has shown dedication and passion to her work within the Welsh transport sector.

2020 Award Shortlist

  • Apprentice
    of the Year
    • Evan Lloyd - CAF Rolling Stock UK Ltd

      Joshua Lane - Transport for Wales Rail

  • Coach Operator
    of the Year
    • Cymru Coaches

      Edwards Coaches

      Mainline Coaches Ltd

  • Community Transport Award
    • Dial A Ride Denbighshire Ltd

      Gorseinon Community Car Scheme

  • Customer Care Award
    • Day's Rental

      drive - Cardiff Taxi Co-operative

      Mainline Coaches Ltd

      Traveline Cymru

      Waldron Commercials Ltd

  • Excellence in Technology and Innovation Award
    • ETS Medical

      Keolis Amey Operations (Trading as Transport for Wales Rail Services)

      Plant I 

  • Haulier
    of the Year
    • Alan R Jones and Sons Ltd

      Owens Group

  • Large Fleet (11 + Vehicles)
    of the Year
    • NHS Wales Shared Services Partnership - Supply Chain Logistics & Transport

      Owens Group

  • Services to the Transport Industry Award
    • Cardiff Capital Region City Deal

      First Cymru Buses Ltd

      Marsh Commercials

  • Small Fleet (5-10 Vehicles)
    of the Year
    • Go Fetch Ltd

      R T Williams

  • Transport Team
    of the Year
    • Day's Rental 

      ETS Medial

      NHS Wales Shared Services Partnership - Supply Chain Logistics & Transport

  • Women in Transport
    • Amanda Thompson - First Cymru Buses Ltd

      Beverley Mather - Dial A Ride Denbighshire Ltd

      Jo Foxall - Traveline Cymru

      Katie Waldron - Waldron Commercials Ltd

      Shirley Martin - Cymru Coaches